FAQ

Loonis is a creative studio crafting high-quality Webflow templates. Our mission is to provide premium, well-designed, and expertly coded website templates—accessible to startups, small businesses, and growing enterprises alike.

We put care into every detail, creating templates that are beautifully designed, easy to use, and built to the highest standards. Each one is thoroughly tested and approved by Webflow’s QA team to ensure a smooth experience from start to finish.

We design our templates with the user in mind—easy to customize, intuitive to use, and crafted with modern design best practices.

Browse Loonis Templates, pick your favourite and follow Webflow check out process

All purchases for Webflow templates are made securely through the official Webflow Marketplace.

Your purchase includes the Webflow template and a Figma file. The Webflow project is transferred right away, while the Figma file can be requested by sending proof to hello@loonis.co or through our Figma file request form

Since our templates are digital products, all sales are final, and we do not offer refunds. Once a template is purchased, it cannot be returned. We encourage you to carefully review the product details and previews before making a purchase to ensure it meets your needs.

Yes! Every template includes a Figma file. To receive yours, simply send proof of purchase to hello@loonis.co or use our Figma file request form. Once we receive your request, we’ll deliver the file within 1-2 business days.

Yes, our templates are designed following industry best practices and techniques, and they have been approved by Webflow’s QA team to ensure ease of use and customization.

No, Webflow does not allow templates to include custom code or third-party plugins, so all features are built using Webflow’s default tools.

To customize and publish your template, you’ll need a Webflow account. Hosting and some advanced features require a paid subscription. Visit the Webflow Plans page for more details.

Our templates are built for easy integrations, but connecting some third-party tools may require some extra setup. Need assistance? Our “Premium Customization” plan covers third-party integrations. Learn more on our Customization Page.

Yes! We provide dedicated support to all clients who purchase our templates. Our assistance is available via email and Loom video tutorials to help resolve any issues or answer your questions. We typically respond within 48 hours on business days, though response times may vary during high-demand periods or unforeseen circumstances.

Yes! We offer template customization services tailored to your needs:
• Pro Customization – Ideal for basic edits like fonts, colors, and content adjustments.
• Premium Customization – A full-scale transformation, including new static and dynamic pages, layout modifications, custom features, and more.
Visit our Customization Page to learn more and find the perfect solution for your project!

No, our customization services are exclusively available for Loonis templates.

We currently focus on templates and do not provide custom website or design development services.

Yes! We offer third-party plugin integration and custom code implementation as part of our Premium Customization plan. Whether you need help connecting external tools, adding custom scripts, or enhancing your template with advanced functionality, our team is here to assist. Visit our Customization Page to learn more.

Each template includes a single-use license, meaning you'll need to purchase a separate license for each additional project. For full details, please refer to the Webflow Template License.

You can find detailed information about asset licenses for each template on the Template Licenses page. A link to this page is available in the template footer menu or within the Webflow Designer panel under the "Template" folder. Be sure to review the license terms before using any assets.

No, redistribution of the template is strictly forbidden. You are not allowed to resell, repackage, or share the template in any form. Doing so would violate licensing terms and legal regulations. Learn more on the Webflow Template Licenses page

Yes, you can use the template for a client project, but it is limited to a single project per license. If you need to use it for multiple clients or projects, a separate license is required for each.